Consumers have the right to return their order within 30 days of receiving it. This right applies only if the product and its original packaging can be returned in the same condition as when received. If consumers use their right to send back an order, they should contact Hatstore in order to get an address to which they should send the goods. Return shipping is paid by the consumer. Hatstore does not take responsibility for any items lost during the return shipping.
The return policy does not apply to products with customised design such as embroideries, flags, labels and text.
Do you want to make a return?
Contact us here
E-mail: [email protected]
Our maximum length of handling time is 24 hours on working days.
This is our Canadian website. If you want delivery to USA, please visit our US site.